Privacy Policy

Blackoak Creative collects only the information needed to respond to enquiries, manage client work, and operate this website.

Who We Are

Blackoak Creative is based at 201 Marine Street, Cwm, Blaenau Gwent, NP23 7SY, United Kingdom. You can contact us at [email protected].

Information We Collect

When you contact us, we may collect your name, email address, phone number, business details, and the message you send. If you become a client, we may also keep project records, proposals, invoices, shared documents, and related messages.

How We Use Information

We use information to reply to enquiries, provide quotes, deliver services, manage client relationships, maintain records, and improve the website.

Third-Party Services

The site may use trusted service providers for hosting, forms, analytics, database storage, email delivery, and security. These providers process data only where needed to provide their services.

Retention

We keep enquiry and client information only for as long as needed for business, legal, accounting, and support purposes.

Your Rights

You can ask us to access, correct, or delete personal information we hold about you, subject to legal and business record-keeping requirements.